Privacy Policy
This policy explains what personal information 5D5P collects, why we collect it and what we do with it. It applies to www.5d5p.com.
What we collect
- Information you give us - your name, email address, shipping address and phone number when you place an order or contact us, and the content of your message.
- Order information - what you bought, when, and its delivery status.
- Technical information - standard web server records such as IP address, browser type and pages visited, which are generated automatically whenever any website is loaded.
What we do with it
We use your information to process and deliver your order, answer your emails, handle returns and refunds, and keep the site secure. We do not sell your personal information. We share it only where it is necessary to complete your order - for example with the carrier that delivers your parcel and the processor that handles your payment.
Payments
Card payments are handled by a third-party payment processor. We do not store full card numbers on our servers.
Cookies
We use cookies for essential functions such as remembering your cart and your language preference between pages. You can block or delete cookies in your browser settings, though parts of the site may then stop working correctly.
How long we keep it
We keep order records for as long as we need them for accounting, warranty and tax purposes. Contact-form messages are kept while the matter is open and for a reasonable period afterwards.
Your choices
You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email [email protected] and we will respond.
Children
This site is not directed at children under 13 and we do not knowingly collect their personal information.
Changes
If we change this policy we will update this page.
Contact
Questions about privacy: [email protected]
21255 Burbank Blvd
Woodland Hills, CA 91367
United States